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Service

Calibration

The JLW Calibration Laboratory is an excellent resource for maintaining your instruments. Significant, continual investment is made in asset calibration equipment and technician training.

  • A2LA ISO/IEC 17025:2005 & ANSI/NCSL Z540-1-1994 Accreditation (Certificate #1753.01)
  • Rapid turn-around times. If our turn-around times do not meet your needs, we try to accommodate your special deadline requirements.
  • Our Recalibration Recall System tracks and reminds you of service dates.
  • Archived calibration records for 7 years.
  • If we do not have the capabilities to calibrate your instruments, we can recommend a calibration partner who can. We will even outsource your instrument for you.

Repair

The JLW Repair Department is an excellent resource for repairing your instruments. Because we sell most of the products that we service, we possess a high degree of knowledge about your instruments. We work closely with our top manufacturers to help solve problems customers encounter while using their products. We even make recommendations to our manufacturers' engineers for design of new, innovative instruments based on our customers' needs.

  • Factory trained technicians
  • Large parts inventory
  • Chatillon obsolete parts
  • Chatillon batteries, battery chargers, AC adapters
  • Refurbished instruments
  • 90 day repair warranty
  • Trade-in discount available for instruments not repairable
  • Rapid turn-around times. If our standard turn-around times do not meet your needs, we try to accommodate your special deadline requirements.

Contact us for your calibration and repair needs or download our Return Material Authorization Form to receive an estimate. Be sure to call us at 888-666-0595 to request an RMA number to use on your form.